1.未付款訂單的催款模板(請(qǐng)根據(jù)您產(chǎn)品自身特點(diǎn)描述內(nèi)容進(jìn)行修改)。
Dear xxx,
We have got your order of xxxxx.But it seems that the order is still unpaid. If there's anything i can help with the price,size,etc. please free to contact me.After the payment is confirmed,i will process the order and ship it out as soon as possible. Thanks
2.查到買家付款完成后的訂單后,給買家發(fā)送訂單確認(rèn)郵件,并且告知預(yù)計(jì)發(fā)貨時(shí)間。
Hi,xxx,
Thank you for your payment for orders xxxx.We will be dispatching these items within the next 3 days. If you have any questions or problems. Contact us directly for help.
3.填寫了發(fā)貨通知后告知賣家當(dāng)前情況
Hello xxx,
We are happy to tell you we have dispatched your order! You can track its progress with the following tracking numberxxxx. You can also track the delivery of your order yourself.
Here:http://www.xxx.com
It usually takes about 30days after your order arrive.But as this is the shipping season, the logistics companies are very busy and some orders may takes lightly longer to arrive.
If yoiu ave any questions or problems, contact us directly for help