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做業(yè)務(wù)的人最無奈的莫過于客人直接對(duì)你說NO,但在客人對(duì)你說NO的時(shí)候也不要放棄。舉一個(gè)我自己的例子，希望大家能從中有點(diǎn)啟示。
一次我在網(wǎng)上看到一個(gè)客人的求購(gòu)，給他發(fā)了封希望建立業(yè)務(wù)關(guān)的郵件，開始客人回復(fù)不想從國(guó)外進(jìn)口，可我沒有因此放棄，而是繼續(xù)和客人聯(lián)系，現(xiàn)在終于取得可喜的結(jié)果。下面是我和客人的開始來往郵件，希望大家供大家參考和指正：

客人回復(fù)旬盤開始：

Dear Sir,

Thanks for your kind reply.??We are not importing from other countries. If
you have any branch here in france dealing in the items we need, please do
let us know.

Thanks again.

Warm Regards,

Vijay Sharma


我的回復(fù)
Dear Mr. Vijay ,

I'm sorry to hear that ,we no branch in france ,but we really want establish business relations with you .As a larger supplier of China paper packing production,we have many years experience in this line ,we have many good design for you choose ,and also we can accept the design from you ,I believe we can help you to expand your business market .If you have any questions ,please kindly contact us .Thanks.

Best regards
Jack


看過后覺得好的話就給好評(píng)，謝謝了！！

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人回復(fù)：

Dear Mr. Jack,

Thanks for your e-mail.??I will get back to you tomorrow.

Thanks & Regards,

vj



我的回復(fù)
Dear Mr. Vijay ,

Ok ,we waiting for your good news .Thanks.


Best regards
Jack

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客人回復(fù)：
Dear Mr. Jack,

I have gone thru your website. We are not selling these kinds of products.

Thanks & Regards,

vj


我的回復(fù)：
Dear Mr. Vijay ,

The product on the website only small part of our company ,we also can produce according to your designs ,pls kindly tell us what box you need ?and then ,we confirm wether we can produce for you .Thanks.


Best regards
Jack


客人回復(fù)：
Dear Mr. Jack,

Many thanks for your??following up ,pls see the picture??enclosed .we will give you 5000pcs as a
trial order??if you can produce this item .

Thanks & Regards,

vj
我一看，呵呵我們可以做的，他只是在頂部加了一個(gè)PVC的窗口而已，我們完全可以做

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電話后的驚喜

前段時(shí)間與英國(guó)客人談一個(gè)化妝盒，設(shè)計(jì)圖稿，改了幾次，確認(rèn)好了，我們報(bào)最后確認(rèn)價(jià)，老板硬是在原來8塊的報(bào)價(jià)上加了4快五。12.5 的價(jià)格報(bào)出去之后?？腿藦拇髓脽o音訊，我發(fā)了10封跟蹤?quán)]件客人都不回。我知道是因?yàn)槲覀儍r(jià)格提太高的緣故，可自己辛辛苦苦談了這么久，我又不愿就這么放棄了。

于是4.17號(hào)的時(shí)候，我給客人打了個(gè)長(zhǎng)途，簡(jiǎn)單詢問之后，客人說了很多，我也聽不太懂，我給客人說我們真得很想與他們合作，如果可以，我可以給他2.5% 的折扣，之后把我的SKYPE 給他，告訴他具體的我們?cè)诰€談，客人很高興，馬上就加我了。接下來，當(dāng)天晚上就搞定了，價(jià)格USD1.71/PCS,這個(gè)價(jià)格還是不錯(cuò)的，我們老板告訴我報(bào)1.69呢，我先報(bào)1.75 ，最后以1.71成交。雖說單不大，但又給了我一次處理無回音報(bào)價(jià)的經(jīng)驗(yàn)。
在此，寫出來供大家分享。

下面是部分聊天紀(jì)錄：

[2008-4-17 21:04:44] douglasgonking 說： You know what??according to your 1st Quotation 3000pc @ 1.347
[2008-4-17 21:05:21] douglasgonking 說： why is there quite a difference between??2000pc @ 1.88
[2008-4-17 21:05:54] douglasgonking 說： can i go for 3000 pc because it much cheaper and i get more.
[2008-4-17 21:06:27] jack　 說： because thecharge??label is very expensive,and the cost may increase if??the quantity is small
[2008-4-17 21:09:06] douglasgonking 說： SO LETS SAY I WANT 3000 then how much will that cost me?
[2008-4-17 21:09:29] jack　說： addition , the exchange rate is wen down more,beforeUSD??1.0= 7.0RMB,and this now is??6.7
[2008-4-17 21:10:00] jack　 說： all this let the price high a little
[2008-4-17 21:14:51] jack　 說： if you??order 3000pcs,the price is 1.75/pcs]（老板讓我報(bào)1.69
[2008-4-17 21:18:46] jack　 說： this is our favourable price now, in view to expand the??business??between??us
[2008-4-17 21:19:20] douglasgonking 說： jack??its been nice talking to you??and i know you want to find grounds of us doing business.??Let me look around??a bit more at Alibaba.com to see if i can get a better price quote for the same packaging. If i don't fond better quote will go ahead with the transaction??otherwise
[2008-4-17 21:21:51] jack　 說： douglas,we reduce the price to 1.71/pcs,this really is our bottom price
[2008-4-17 21:23:58] jack　 說： because the qantity is small ,the beautity label should pay high open charge,
[2008-4-17 21:25:43] douglasgonking 說： 2000pc??@ usd1.71
[2008-4-17 21:26:58] jack　 說： yes,
[2008-4-17 21:27:52] jack　 說： 1.71/pcs is FOB??shenzhen price
[2008-4-17 21:31:12] jack　 說： hi
[2008-4-17 21:32:13] douglasgonking 說： ok shenzhen??price
[2008-4-17 21:32:55] douglasgonking 說： so why iare shenzhen prices cheaper ?
[2008-4-17 21:34:36] jack　 說： no,this is same before
[2008-4-17 21:35:08] jack 說： YANTIAN is a port in shenzhen
[2008-4-17 21:35:19] douglasgonking 說： ok i see
[2008-4-17 21:36:52] douglasgonking 說： so how long will it take to manufacture ?
[2008-4-17 21:38:14] jack　 說： 20days after we received your deposite

編后語(yǔ)：報(bào)價(jià)之后要是跟蹤多次跟蹤都沒有信息，可以考慮給客人打個(gè)電話問一下情況，也加深客人對(duì)你的印象。

看過后覺得好就請(qǐng)給好評(píng)
接下來就是和客人談價(jià)格的事了

首先聲明，本人英語(yǔ)水平有限，有錯(cuò)誤請(qǐng)大家原諒

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