緊急！
一個客戶才和我通了兩封郵件，就要樣品，該怎么辦？下面是他的信：
?i am from India would like to have enquiry for**for rubber and medicine industries.
my clients need the product for their units and other clients.
You are requested to please send product specification, certification, minimum order, price, packing details, delivery time, L/C details, for regular supplies.
If you wish to tap/enter Indian market, I will be the gateway to that...
My client would also like to have samples to test before placing the order.
You are requsted to please send the samples and other details at the given address: ********.
接著我把所有的產(chǎn)品指標和他要求的其他的都給他發(fā)過去了．
接著他又回了：
＊＊
thanks for your response.
my clients need to have 95 and 93% for rubber and medicine.
please arrange samples for both with certification.
Also send express charges for sending the samples
＊＊
大家告訴我該怎么辦，是該寄 ，還是不寄，還是等等再寄？？？？
恩,我在思考大家的意見!
s樣品不貴的話且材積不大的話,再檢測過公司的可信性后可以寄過去,當(dāng)然這要讓你的上級知道并許可,就當(dāng)這是做生意的一個誠心,但是如果樣品太貴重,郵寄費用也高,就可以和客人商量可不可以支付樣品費和郵寄費,根據(jù)客人的反應(yīng)來定,如果客人不同意看能否進一步商量是不是可以各出一半!寄樣的事還是要多加考慮一下!
寄是可以的，因為現(xiàn)在客戶不好得罪，但是我想你應(yīng)該爭取費用由對方支付，以防萬一。
1.3樓說的基本正確.該客戶在調(diào)查市場.把他要的規(guī)格提供詳細資料給他.
樣品如果貴也要收,不貴就不收了.但是快遞費客人是一定要出的.
給他郵寄到付，讓他付錢
謝謝你的及時回復(fù)！
最好，請示一下領(lǐng)導(dǎo)．
